ACEBIKE Shopping Experience (Fatbike frame FM079)

So, overall I am very happy with my purchase and would recommend Asian Cycle Express. Send them an email. You will be glad you did.

To be honest, I was nervous about spending a decent amount of cash online.

You hear stories of people buying substandard products. Especially purchasing a carbon frame. I can say my experience has been a good one. I did my research on the supplier before I handed over my hard earned cash. ACE or Asian Cycle Express is an actual company based in China. Not an individual. The actual price was very good considering how good the build quality is. The service I received was excellent. Cherry looked after my order and followed up all of my questions very quickly. I was pleasantly surprised with the response time, especially with some of my complicated questions regarding frame specifications, including crank compatibility and weight variances. I must have sent at least thirty five emails, all followed up in a timely manner.

The delivery time said approximately three days. The frame turned up within a week, which was Ok, considering I ordered it close to the weekend. On the day of arrival, the courier knocked on the door and asked me to sign. As soon as driver handed over the box, I said to him, “are you’re sure there’s anything in there?”. It honestly felt like just the cardboard box! Of course, I new there was something in there. The boxed looked in good condition.

I was keen to open it. I cut the lid open and started to unwrap all of the foam packing. I was quite surprised to see a plastic tube supporting and separating the chain-stays to prevent crushing in transport. ACE obviously takes care with their products.

WOW! What a beautiful frame! Looks so much better that the pictures online. I was really pleased to see that the finishing of the carbon was clean. All sealing around the bottom bracket, eyelets and dropouts were perfect. The matte look I had chosen looked very slick. I asked Cherry if it required painting. She said it is fine for use as is. That was great, saved me time and extra money.

Although I did notice some minor carbon textures showing through some of the paint. It is minimal and I’m not concerned about that.

Yes the frame is light! Although their frame weight specifications indicate 1180+/-50g = 1230g for the 19” I weighed it close to 1400g on my scales at home. I am not too disappointed with that. I have heard that other people who purchased this frame came close to weighing 1500g. It looks like a very well designed frame. Very strong in all he right places. I guess the extra strength adds a little more weight as to be expected. I purchased this because I wanted a stronger frame.

ACE also threw in a quick release lever for the seat tube. That was nice of them.

So, overall I am very happy with my purchase and would recommend Asian Cycle Express. Send them an email. You will be glad you did.

Contact Details

Company Name: ace bike
Issued By: peter lin
Phone: 8615060616600
Address: xiamen fijiansheng china
City: xiamen
State: bike
Zip: 362800
Country: China
Website: Visit the website

Keywords : bike, carbon wheels, carbon rims, carbon frames,

by peter lin (few years ago!)

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